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How win568 Handles Your Personal Data

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay payment privacyCookie controlsData access requestsIndonesia-region scope

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, you can reach our team through the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe. Have your registered account email and wallet type — DANA, OVO or GoPay — ready so we can verify your identity before acting on any request.

What Data We Collect and Why

win568 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with win568, we collect the details you enter directly — your name, email address, and the mobile number linked to your account. When you fund your account using DANA, OVO or GoPay, our payment processor logs the transaction reference and wallet identifier so

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that deposits and withdrawals can be matched to your account accurately. We do not store your full e-wallet credentials or PIN. We also collect device and session data automatically — the browser type, IP address, and session timestamps that help us detect unusual login activity. If
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you contact our support team, that conversation is stored and linked to your account record. We keep personal data only for as long as your account is active or as required under applicable law. Once you close your account and any outstanding balance is cleared, we
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begin the deletion process for non-essential records. Data is processed on servers with SSL encryption in transit. Our policy applies to all account holders accessing win568 where local law and eligible regions permit, including players in Surabaya and across Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency around your data are not afterthoughts at win568. Each of the four areas below covers a distinct part of how we handle your information — from cookies to account retention — so you know exactly where your data goes and how long we keep it.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you use most. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification sent to your registered mobile number. Any login from an unrecognised device triggers an additional identity check before access is granted.

Data Retention

We hold your account data while your account remains open. After closure and balance clearance, non-essential personal records are scheduled for deletion. Transaction records tied to DANA, OVO or GoPay may be retained as required by applicable law.

Your Rights and Requests

You can request access to your personal data, ask for corrections, or request deletion through the privacy section of the help centre. We verify your identity via your registered email before processing any change.

Common Questions About Your Privacy at win568

These are the questions we hear most often from account holders about how their data is used, stored and protected. If your question is not here, reach us through live chat or the help centre.

We collect your name, email, mobile number and the device details used to register. Payment references from DANA, OVO or GoPay are logged per transaction, but we never store your wallet PIN or full credentials.

We share data only with the payment processors that handle your DANA, OVO or GoPay transactions and with service partners bound by confidentiality agreements. We do not sell personal data to advertisers or unrelated third parties.

Submit a data access request through the privacy section in the help centre or contact support by email. Verify your identity with your registered email and account ID, and we will compile your data record.

Yes. Once your account is closed and any balance is settled, you can submit a deletion request. Transaction records required under applicable law will be retained for the legally mandated period before deletion.

All payment data is transmitted over SSL-encrypted connections. We store only the transaction reference and wallet identifier needed to reconcile your account — never your PIN or full e-wallet login details.

Log into your account and navigate to the profile settings section. For changes to your registered mobile number or email, an OTP verification step is required to confirm it is genuinely you making the update.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How win568 Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Your Rights and Requests

Common Questions About Your Privacy at win568

01 What personal data does win568 collect when I open an account?

02 Does win568 share my data with third parties?

03 How can I request a copy of the data win568 holds about me?

04 Can I ask win568 to delete my personal data?

05 How does win568 protect my payment information when I use GoPay or OVO?

06 How do I update the personal information stored on my win568 account?

Privacy Policy

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