Reference

What You Agree To When You Use win568

These terms set out the rules that apply to your win568 account — how it works, what you can do, and what we expect in return. Access and eligibility depend on local law and are available only where local law permits in your region.

Account eligibility applies where local law permitsDANA, OVO, GoPay deposits coveredMobile and desktop access rules includedAccount security obligations outlinedSubject to change with notice
win568 What You Agree To When You Use win568
HOW WE OPERATE

What We Do to Keep Your Account Secure

Our approach to account security and data handling is built around the actual flows you use — wallet deposits, login sessions, and transaction records. Here is what that looks like in practice.

Account Data Handling

We store only the information needed to run your account and process transactions. Your DANA, OVO, or GoPay details are used solely for the deposit and withdrawal flows you initiate.

Login and Session Security

Each login session is verified through our system before access is granted. If unusual activity is detected on your account, we may require re-verification before transactions continue.

Transaction Records and Retention

We keep a record of all account transactions for the period required under applicable policy. You can request a summary of your transaction history through the account dashboard at any time.

Requesting Account Changes

To update registered details or request a formal account review, contact us through live chat or email. Changes to wallet-linked accounts — such as switching from GoPay to OVO — follow a verification step before they take effect.

TERMS CONTACT

Reach Us About These Terms

Live Chat Our chat support handles questions about account terms, transaction disputes, and eligibility queries. Open chat from the account dashboard and one of our team picks it up.
Email Support For formal written queries about these terms — including requests to review account actions taken under this policy — send your message to our support email address listed in the account help section.
Account Help Page The account help section covers the most common terms-related questions: wallet linking for DANA or OVO, transaction records, and what happens when an account review is triggered.

Common Questions About These Terms

These are the questions we hear most often about how the terms work, what they cover, and what to do when something needs to be resolved.

Yes. Any transaction through your GoPay, OVO, or DANA wallet is covered under these terms. The same account rules apply regardless of which local payment method you choose.

We post updates to this page when terms change. Continuing to use your account after the update is live means you accept the revised version. For significant changes, we aim to notify you via account message.

We may suspend or permanently close accounts that breach these conditions. If that happens, any pending withdrawals are reviewed and handled in line with the policy in effect at the time of the breach.

Yes. Access is available only where local law permits. If regulations in your region change, your eligibility may be affected. Players in Surabaya or elsewhere in Indonesia should check current local rules.

Contact our support team via live chat or email with your account ID and the details of the decision you want to dispute. We review each case and respond through the same channel you used to contact us.

Yes. Log into your account dashboard and navigate to the transaction history section. If you need a formal record, submit a written request through our support email and we will provide the details on file.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.